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Product health, at a glance

What customers said in the last 21 days, who is most affected, and what to do next.

Overall health
Strained
Weighted sentiment, 21 days
Needs triage
27
Awaiting PM review
Open bugs
8
In engineering queue
Shipping this quarter
5
4 prioritized · 1 in progress

Active alerts

· 4
Critical theme: Mobile app crashes on large boards

12 related feedback items in the last 7 days. VIP (Vercel) and Enterprise (Figma, Stripe) affected.

View theme →2 days ago
3x spike: Search performance complaints

Volume has tripled over the last 7 days. Strong correlation with enterprise customers.

View theme →3 days ago
Bug surge: 6 bug-flagged items in 24 hours

Most bugs are mobile and export related. Consider engineering triage sync.

1 day ago
Post-ship feedback: API rate-limit dashboard

New feedback on Rate Limits 3 days after shipping the fix. Investigate whether the fix addressed the underlying issue.

View theme →2 days ago
Sentiment · 21 days

The mood, day by day

avg -0.59 · −2 critical, +2 excellent
Top concern
Critical

Mobile app crashes on large boards

Users on iOS and Android report crashes when opening boards with more than ~500 items. Affects power users on enterprise plans most.

7items·Reach 8Impact 9Conf. 9
Top win
Excellent

Dark mode is loved

The recently shipped dark mode is generating strong positive sentiment. Multiple VIPs mention it unprompted.

5items·Reach 7Impact 3Conf. 9

Recent signal

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