Feedback

All customer signal

78 items across 18 customers.

75 items
Excellent

Great quarter, team. Atlas has become central to our weekly rhythm.

EmailVercelVIP5 hours ago
praiseexecutivevip
Needs triage
Critical

Autosave dropped my 40-min doc. Please tell me there's a recovery.

HubSpot ticketNotion6 hours agoBug
autosavedata-lossbug
Needs triage
Negative

When I @mention someone they don't always get notified. Scary for ops.

SlackRamp7 hours agoBug
mentionsnotificationsbug
Needs triage
Neutral

Would love webhooks for status changes.

EmailCursorVIP8 hours ago
apiwebhooksfeature-requestvip
Needs triage
Negative

Slack integration doesn't respect thread context.

HubSpot ticketLoom9 hours agoBug
slackintegrationbug
Needs triage
Positive

The typography on the new dashboard is lovely.

SlackArc Browser10 hours ago
designpraise
Needs triage
Neutral

I wish onboarding had a 'sample workspace' so I could see what a real Atlas looks like.

HubSpot surveyFramer11 hours ago
onboardingfeature-request
Onboarding confusion for new usersNeeds triage
Negative

Search still slow. Any ETA?

SlackStripe12 hours ago
search
Search performance degradingNeeds triage
Critical

Mobile app crashed again, same board as last week.

SlackVercelVIP13 hours agoBug
mobilecrashbug
Mobile app crashes on large boardsNeeds triage
Neutral

Can I get a per-user activity report?

HubSpot surveyAmplitude14 hours ago
reportsfeature-requestadmin
Needs triage
Negative

Our PM loves Atlas but her laptop is on fire. Performance tank?

HubSpot ticketFigma15 hours ago
performancegeneral
Needs triage
Neutral

Exporting to Google Sheets directly would be killer.

SlackRetool17 hours ago
exportgooglefeature-request
Needs triage
Critical

App crashes every time I open our product roadmap board on my iPhone. This board has ~800 items. Desperately need a fix — I run standups from my phone.

SlackVercelVIP1 day agoBug· BUG-1042
mobilecrashbugios
Mobile app crashes on large boardsBug
Neutral

Love the quota dashboard, but it would help if it broke down limits by endpoint — right now it only shows a global number.

SlackDescript2 days agoPost-ship
apirate-limitsfeature-request
API rate limits surprise usersNeeds triage
Negative

Search is taking 10+ seconds to return results. Is something wrong?

HubSpot ticketAirtable2 days ago
searchperformance
Search performance degradingNeeds triage
Excellent

The AI meeting summary feature is genuinely the best thing you've shipped. Saves me 30 min/day.

HubSpot surveyLoom2 days ago
aisummarypraise
AI summary feature is a hitReviewed
Excellent

Dark mode is chef's kiss. Thank you for not doing the lazy invert thing.

SlackVercelVIP2 days ago
dark-modepraisedesign
Dark mode is lovedReviewed
Negative

Global search feels completely broken this week. Used to be snappy.

SlackNotion2 days ago
searchregression
Search performance degradingNeeds triage
Negative

The new rate-limit dashboard is great, BUT I'm still getting surprise 429s on the /v1/reports endpoint. The dashboard says I'm at 30% but it's definitely throttling me.

HubSpot ticketRetool2 days agoPost-ship
apirate-limitsregression
API rate limits surprise usersNeeds triage
Negative

Just invited 12 people to our workspace and they all asked me what to click first. The empty state is a wall.

SlackLoom3 days ago
onboardingnew-userux
Onboarding confusion for new usersReviewed
Critical

Android app hangs forever when I load the engineering sprint board. Had to go back to laptop mid-meeting.

HubSpot ticketFigma3 days agoBug· BUG-1039
mobileandroidperformancebug
Mobile app crashes on large boardsBug
Critical

Exported our planning table to CSV and columns 21+ are just gone. We have 40 columns.

HubSpot ticketAirtable3 days agoBug· BUG-1037
exportcsvbugdata-loss
CSV export truncates wide tablesBug
Excellent

Finally, a dark mode that doesn't hurt my eyes. My whole team switched.

SlackCursorVIP3 days ago
dark-modepraisevip
Dark mode is lovedReviewed
Excellent

AI summaries are scary good. Shared one with my CEO and she asked which tool we use.

SlackVercelVIP3 days ago
aisummaryviralvip
AI summary feature is a hitReviewed
Negative

When I move a Jira ticket from 'In Review' to 'Done', Atlas keeps showing 'In Review'. Have to manually refresh.

HubSpot ticketStripe3 days agoBug· BUG-1038
jirasyncbug
Jira sync missing status changesBug
Critical

Had to scroll through 400 items manually because cmd-k search timed out. Please fix.

SlackStripe3 days ago
searchperformanceproductivity
Search performance degradingReviewed
Critical

Mobile app is unusable for our team's main project. Dies immediately.

SlackStripe4 days ago
mobilecrashenterprise
Mobile app crashes on large boardsReviewed
Positive

Love you guys, keep it up!

HubSpot surveyRamp4 days ago
praisegeneral
Needs triage
Critical

iPhone 15 Pro, latest iOS, Atlas crashes on the board view. Smaller boards work fine.

EmailNotion4 days agoBug· BUG-1036
mobileioscrash
Mobile app crashes on large boardsBug
Excellent

AI summary captured the nuance of our strategy debate. Impressive.

SlackCursorVIP4 days ago
aisummary
AI summary feature is a hitReviewed
Critical

CSV export silently drops data. This is a data integrity bug, not UX.

EmailStripe5 days agoBug
exportdata-integritybug
CSV export truncates wide tablesBug
Negative

Search is noticeably slower since last Tuesday. Anyone else?

SlackRamp5 days ago
search
Search performance degradingNeeds triage
Negative

Please stop emailing me every time a teammate leaves a comment. I'll unsubscribe from Atlas entirely at this rate.

HubSpot surveyLinear5 days ago
notificationsemailchurn-risk
Notifications are too noisyReviewed
Positive

The new dark theme looks amazing. Love the contrast choices.

HubSpot surveyArc Browser5 days ago
dark-modepraise
Dark mode is lovedReviewed
Critical

Notification email 'unsubscribe' link 404s. Compliance nightmare.

EmailStripe5 days agoBug· BUG-1043
emailcompliancebug
Bug
Negative

Searching for a doc by title returned nothing, then 8 seconds later returned 40 results. What?

HubSpot ticketVercelVIP5 days agoBug· BUG-1041
searchstale-resultsbug
Search performance degradingBug
Negative

New team member couldn't figure out how to create their first doc without my help.

HubSpot surveyCalendly6 days ago
onboardingfirst-use
Onboarding confusion for new usersReviewed
Critical

Jira integration is missing status changes. This is critical — exec reports are wrong.

SlackFigma6 days ago
jirasyncreporting
Jira sync missing status changesReviewed
Positive

Dark mode saved my evenings. Good work.

SlackRaycast6 days ago
dark-mode
Dark mode is lovedReviewed
Negative

Our integration hit 429s at 3am and I had no idea we were close to the limit. Need a dashboard.

HubSpot ticketRetool6 days ago
apirate-limitsobservability
API rate limits surprise usersReviewed
Negative

PDF export mangles emoji — some become ??? glyphs.

HubSpot ticketDescript6 days agoBug· BUG-1040
exportpdfbugemoji
Bug
Critical

Export to CSV: I see the spinner finish, file downloads, but half my data is missing. Had to manually reconcile.

SlackFigma6 days agoBug
exportcsv
CSV export truncates wide tablesBug
Positive

Love the AI summaries. Can we get one per week across all projects?

SlackRamp7 days ago
aisummaryfeature-request
AI summary feature is a hitNeeds triage
Negative

Why is the mobile experience so bad? This is a dealbreaker for my team on the road.

HubSpot surveyLinear7 days ago
mobilegeneral
Mobile app crashes on large boardsReviewed
Positive

Just switched to dark mode and I'm never going back. Well done.

SlackFramer7 days ago
dark-mode
Dark mode is lovedNeeds triage
Neutral

Is there a recipe for using Atlas with Zapier? Can't find one.

HubSpot surveyCalendly7 days ago
zapierintegrationsdocs
Needs triage
Negative

Onboarding needs a checklist or a tour. I spent 20 minutes lost.

HubSpot ticketRetool8 days ago
onboardingguidance
Onboarding confusion for new usersReviewed
Negative

I need to filter reports by (assignee=X AND (status=open OR status=in_review)). Currently impossible.

EmailRetool8 days ago
reportsfiltersfeature-request
Report builder filter limitationsReviewed
Critical

Can't use Atlas during my commute anymore. App just spins.

SlackAmplitude8 days ago
mobileperformance
Mobile app crashes on large boardsNeeds triage
Negative

Search latency is a real problem in our workspace (50k items). Team is frustrated.

EmailFigma9 days ago
searchenterprisescale
Search performance degradingReviewed
Negative

Any plans to fix CSV export? It's been flaky for weeks.

SlackRamp9 days ago
export
CSV export truncates wide tablesReviewed
Negative

I muted all Atlas notifications because there were too many. Now I miss important ones. Need granularity.

SlackSuperhuman9 days ago
notificationsgranularity
Notifications are too noisyReviewed
Negative

Cmd+K conflicts with the browser's search-bar shortcut in Chrome.

SlackRaycast9 days agoBug· BUG-1034
keyboardbrowserbug
Bug
Negative

We rely on Jira → Atlas sync for exec dashboards. Missing updates is undermining trust.

EmailNotion10 days ago
jirasyncexecutiveenterprise
Jira sync missing status changesReviewed
Negative

Configuring Okta SSO took my team 6 hours. Docs don't match the current UI.

EmailStripe10 days ago
ssooktadocsenterpriseenterprise
SSO configuration frictionReviewed
Negative

What are the API rate limits? Docs are vague.

EmailAmplitude10 days ago
apirate-limitsdocs
API rate limits surprise usersReviewed
Positive

The meeting TL;DRs are weirdly useful. Thanks.

HubSpot surveySuperhuman10 days ago
aisummary
AI summary feature is a hitReviewed
Neutral

Can we get Linear-style keyboard shortcuts? 'c' to create, 'e' to edit, etc.

SlackLinear11 days ago
keyboardshortcutsfeature-request
More keyboard shortcuts requestedReviewed
Negative

Why is there no 'start here' button? Every SaaS has one.

SlackArc Browser12 days ago
onboardingcta
Onboarding confusion for new usersNeeds triage
Negative

Why can't I add a NOT filter? Every BI tool has this.

HubSpot ticketAmplitude13 days ago
reportsfilters
Report builder filter limitationsReviewed
Negative

Took me three sessions to understand the difference between a Space and a Board. Docs didn't help.

HubSpot surveyFramer14 days ago
onboardingterminologydocs
Onboarding confusion for new usersReviewed
Negative

Per-project notification settings would be amazing. I only care about 2 of my 15 projects.

SlackRaycast14 days ago
notificationsfeature-request
Notifications are too noisyReviewed
Negative

SSO error messages are opaque. 'Configuration invalid' with no detail is not helpful.

HubSpot ticketFigma14 days ago
ssoerrorsux
SSO configuration frictionReviewed
Negative

Not all Jira workflows sync correctly. Custom statuses seem to be the issue.

HubSpot ticketAmplitude15 days ago
jiracustom-workflows
Jira sync missing status changesNeeds triage
Negative

Please add a header that tells me how many API calls I have left. Every other API does this.

SlackDescript15 days ago
apirate-limitsdx
API rate limits surprise usersReviewed
Neutral

Command palette please!

SlackRaycast15 days ago
command-palettefeature-request
More keyboard shortcuts requestedNeeds triage
Negative

Report filters are too basic for our use case. Had to export to CSV and use Excel.

SlackLinear16 days ago
reportsworkaround
Report builder filter limitationsReviewed
Negative

Would pay for better onboarding. Got three new hires and they're all lost.

EmailSuperhuman17 days ago
onboardingscale
Onboarding confusion for new usersNeeds triage
Negative

Google Workspace SSO intermittently logs users out. Security risk.

HubSpot ticketNotion17 days agoBug· BUG-1035
ssogooglebug
SSO configuration frictionBug
Negative

Daily digest instead of real-time? I can't focus.

HubSpot surveyDescript18 days ago
notificationsdigest
Notifications are too noisyReviewed
Negative

Please add nested filters to reports. My team is begging.

HubSpot surveyFramer19 days ago
reportsfiltersfeature-request
Report builder filter limitationsReviewed
Neutral

A keyboard-first mode would unlock a lot of productivity for us.

EmailCursorVIP19 days ago
keyboardpower-users
More keyboard shortcuts requestedReviewed
Negative

Got silently throttled for an hour. Terrible DX.

HubSpot ticketPitch20 days ago
apirate-limits
API rate limits surprise usersReviewed
Neutral

I would love the ability to save filter presets for reports.

SlackPitch21 days ago
reportsfeature-request
Report builder filter limitationsNeeds triage
Negative

The email notifications arrive 4 hours late. Useless for time-sensitive updates.

HubSpot ticketStripe26 days ago
notificationsemaillatency
Notifications are too noisyReviewed