Theme · 7 items
Onboarding confusion for new users
New collaborators invited to a workspace can't find the first thing to do. The empty state is confusing.
NegativeOrigin: aiCreated 25 days ago
Feedback in this theme
Neutral
I wish onboarding had a 'sample workspace' so I could see what a real Atlas looks like.
HubSpot surveyFramer4 days ago
Onboarding confusion for new usersNeeds triage
Negative
Just invited 12 people to our workspace and they all asked me what to click first. The empty state is a wall.
SlackLoom6 days ago
Onboarding confusion for new usersReviewed
Negative
New team member couldn't figure out how to create their first doc without my help.
HubSpot surveyCalendly9 days ago
Onboarding confusion for new usersReviewed
Negative
Onboarding needs a checklist or a tour. I spent 20 minutes lost.
HubSpot ticketRetool11 days ago
Onboarding confusion for new usersReviewed
Negative
Why is there no 'start here' button? Every SaaS has one.
SlackArc Browser15 days ago
Onboarding confusion for new usersNeeds triage
Negative
Took me three sessions to understand the difference between a Space and a Board. Docs didn't help.
HubSpot surveyFramer17 days ago
Onboarding confusion for new usersReviewed
Negative
Would pay for better onboarding. Got three new hires and they're all lost.
EmailSuperhuman20 days ago
Onboarding confusion for new usersNeeds triage
PM-editable scores
Reach7
Impact6
Confidence7
Linked opportunities
- Onboarding checklist v2Prioritized